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Terms & Conditions

Lead Times

As all the jewellery I make is bespoke or 'made to order'  my lead time will be weeks

from receipt of order. I will confirm this to you once your order is placed and you have

gone through the checkout process.

 

Postage

I offer different levels of postage to suit your own needs which can be selected on checkout. 

I recommend orders with a value of £50 and over to go by Special Delivery as I cannot be 

responsible for goods lost in the post. 

 

Packaging

I package tiaras and alice bands in acid-free tissue paper and then in a box for safe keeping. 

Pearls, Bridal Illusion Sets and Crystal sets are also wrapped in acid-free tissue paper and 

gift boxed. Other items are beautifully packaged in a white or pink organza bag, all ready

to be given as a gift to someone. 

 

Refunds & Replacements 

I handmake myself all the items of jewellery with the utmost care and attention to detail. 

That's me and that's what I'm about! 

However, if there is any problem with what you receive, or you are not happy in any way 

then please don't hesitate to contact me and together we will put it right.

Whether it be a refund or a replacement. I work as per the Distance Selling Regulations.  

However, I unfortunately am not able to refund earrings for hygiene purposes.

 

Use of Jewellery

The jewellery made by me is costume jewellery and is aimed at use by adults and not children

and should be therefore used in an appropriate manner.

 

Want a different design?

As you can see I make a wide range of jewellery, but if there is something else you would like me

to make, please feel free to contact me and together we can design your piece.

 

Mobile 07774 540023     Email gambonesmith@btinternet.com

Facebook  https://www.facebook.com/elizabettajewellery

 

Elizabetta

xxx

 

Privacy Policy

This Privacy Policy describes how and when I collect, use and share information when you purchase from me or contact me. It does not apply to the practices of third parties that I do not own or control.

Information I Collect:

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

In order to provide you with my services and products, I may collect personal information about you from my website, telephone conversations, emails which may, for example, keep a record of your name, address, email address and/or telephone number.

I  use your personal information to provide my services and products to you. I may also use your personal information to process a request, communicate with you, for record keeping, or fulfil my legal obligations. 

Please contact me if you require me to delete your information.

Information Sharing and Disclosure:

In order to provide  my services and products, occasionally, I may appoint other organisations eg service providers which are trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services and carry out some of the processing activities on our behalf. 

In very limited circumstances, we may disclose your personal information to third parties if we are under a legal obligation to do so.

Cookies:

Most browers accept cookies, usually you can change your browser to prevent cookies being stored. My website uses cookies which are small pieces of information that are stored by your browser on your computer's hard drive. It uses essential website cookies which enable the site to function as intended and are mainly used by shops. It also uses analytical / performance cookies that enables Create (the website and internet shop provider) to monitor the performance of the site (page loading, speeds etc) to ensure everything is functioning correctly.

Email Marketing:

If you would not prefer to receive any marketing information then please contact me either by one of the links on my site or by email gambonesmith@btinternet.com.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years. 

How to Contact me:
For purposes of EU data protection law, I, Liz Gambone-Smith am the data controller of your personal information. If you have any questions or concerns, you may contact me through here or email me directly via gambonesmith@btinternet.com

 

Elizabetta

xxx

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Freshwater Pearls
Crystal Wrap Bangle
Crystal Hair Pins
Crystal Hair Barrette
Crystal Alice Band
Crystal Hair Comb
Crystal Hair Grip
Crystal Earrings